The first step is a simple one. We begin with an online questionnaire that you can fill out at your convenience. It's designed to help us understand your business, your goals, and the challenges you're facing. This gives us the initial information we need to prepare for a productive discussion and provide an accurate quote. From there, we'll guide you through the rest of the process.

Every project is unique. Our pricing is based on the specific scope and complexity of your requirements. We provide a detailed, transparent quote after our initial discovery session. Investing in a custom solution provides a significantly higher return on investment than a template.

A typical website project takes between 1 to 4 weeks from start to launch. Faster completion is possible with prompt feedback from the client. More complex software and app development will have a longer timeline, which we will define clearly in our project proposal.

Our goal is to build a long-term partnership. After launch, we provide a 30-day warranty to address any technical issues. If needed, we can train your team on how to use the new system. For ongoing peace of mind, we have monthly support and maintenance plans to handle security updates, backups, and performance monitoring, ensuring your investment remains secure and effective.

Google prioritises websites that offer a great user experience, and a key factor is speed. Template sites are often bloated with generic code and plugins that slow them down. Our custom-built sites contain only clean, efficient code, leading to significantly faster load times. We also build them with SEO best practices from the ground up, ensuring the structure is logical and easy for Google to crawl and understand, which can directly boost your search ranking.

SEO stands for "Search Engine Optimisation." It's the practice of structuring your website and its content in a way that makes it more attractive to search engines like Google. Good SEO means more people will find your business when they search for the products or services you offer, leading to more organic traffic and potential customers.

Templates are a great starting point for simple blogs or brochure sites, but they are often slow, bloated with unnecessary code, and pose security risks. A custom build gives you superior performance, better security, and the exact features you need without compromise.

Absolutely. Think of a server as the plot of land your website is built on. A slow, overcrowded server (often used for cheap hosting) is like being in a bad neighbourhood—it will slow your site down, no matter how well it's built. We ensure your website is hosted on high-performance servers, often located here in Australia or New Zealand, to give your local customers the fastest possible experience and minimise downtime.